We enable the service users of tomorrow through the service knowledge of today.
From now on, make the complex knowledge of your best service staff accessible to all. FINDIQ is your assistance system in difficult service operations and, as software-as-a-service, enables you to perform excellent troubleshooting and fault localization. We intelligently collect, secure and process your company's expert knowledge to make it usable and exploit it in a service-oriented way.
The shortage of service specialists is increasing. At the same time, machines are becoming more complex and expert knowledge about them is becoming a decisive factor for success. FINDIQ helps to collect, structure and prepare the knowledge of the best service staff for all employees - regardless of mechanical, electrotechnical or process engineering expert knowledge. Our intelligent service improves fault diagnosis and significantly accelerates service routines. Unimagined service potential is released thanks to our assistance. This makes every service call what it should be - a sense of achievement.
Knowledge management & assistance in one service software
Knowledge Management System:
In just 5 days, a base of service and error knowledge is created thanks to intuitive transfer from the minds of your best forces to our system.
Self-learning expert system:
Our FINDIQ service processes and optimizes more than 20 machine years of expert knowledge and makes it available as assistance.
With 6 clicks you get to the correct fault diagnosis. We guide you in their elimination and in service routines - step by step.