"With the help of FINDIQ we manage the transparent building of advanced technical knowledge know-how, reduce standstill and repair times while at the same time deriving goal oriented quality measures."
Daniel Fiedler, Manager Test Engineering
About the company
Under a global umbrella brand, Phoenix Contact offers innovative products, solutions and digitalization expertise for the electrification, networking and automation of all sectors of the economy and infrastructure.
The family-owned company thus enables industry and society to transform into a sustainable world with long-term growth prospects for all.
Motivation
Answering the challenge of fluctuating production personnel with a “cross-shift” knowledge management system
Optimizing the failure detection of articles at the end of line test as well as preceding production processes
Validating a solution that would be suitable for a global rollout, considering the complexity of products, machines, geographies
Assistance for diagnosis from item to production errors.
Goals
Item and production errors become traceble. This means that the End-of-Line-Tests are geared toward total transparency, so that the procedure can be optimized in the future and the repetition of errors is avoided.
02023
Proof of Concept
Definition of pilot site, production area and product group to start with
Digitization of the knowledge base for end-of-line testing of the selected product group
2024
Contract Negotiation
Identification of further application use cases in the upstream production process
Decision on long-term (technical) integration and partnership
2025
Global Rollout
Set up and training of a central Production Support Team to drive the global rollout
Transfer of the knowledge base from Germany to first international production sites
